Careers

Thank you for the interest you have shown in our vacancies at our Head Office, based in Cannock, Staffordshire and at our Essington Hub, based in Wolverhampton.

All the positions we have available are listed below:

Job Title

Permanent Night Warehouse Operatives Roles

We are looking to recruit Full-time and Part-time Warehouse Operatives for our Night Operation at Cannock and Essington.

No experience necessary. Immediate start. No Agencies. 

In this role you will be:

  • Sorting parcels
  • Handling freight
  • Working Monday until Friday (5 days) - no weekend working required
  • Paid £7.83 per hour
  • Provided with a unique 4 hour training session on practical skills required to carry out the duties
  • Permanently employed by APC Overnight

If you’d like to join the APC Overnight team apply today. We are interviewing every week with immediate start dates available.

Apply now!

Click here to fill in the application form.

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

Job Title

Network Services Supervisor

The APC Network Services team has an opportunity in the role of Network Services Supervisor based at our Head Office in Cannock, Staffordshire.

In this dynamic and fast paced office environment you will be required to assist the Network Service Manager with the day to day running of the Network Services Department, providing a high level of team support whilst displaying exceptional levels of customer service to The APC Network.

The successful candidate will have strong organisational and motivational skills, display exceptional levels of customer service and promote positivity & resilience within the department. You will be a driven individual who understands the importance of promoting best practice. You will also be the point of contact for any escalations received and will always strive to resolve any issues in a prompt and professional manner. The ideal candidate will also have a good working knowledge of all Microsoft office packages.

Customer service experience is essential, industry & supervisory experience would be an advantage.

Hours of work are 37.5 (10:00am –18:00 Monday–Friday) With cover for annual leave and absence when required. Saturday morning shift cover will also be required on a rota basis (06:00 – 12:00pm -1 in 4)

You can apply for the above roles by sending in your CV and covering letter including salary expectations to: recruitment@apc-overnight.com

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

See job description

Job Title: Network Services Supervisor

Location: The position is based at the National Sortation Centre in Cannock

Responsible to: Network Services Manager

Job Summary:

The main objective is to provide exceptional levels of customer service to all customers.  You will be required to assist the Network Service Manager with the day-to-day running of the Network Service Department and provide cover in the event of absence.
 
Main Duties:

The duties that would be expected of are as detailed below:

• Assisting the Network Service Manager with the day to day running of the Network Service department, this will include managing the customer services team and promote the highest level of customer service standards along with deputising for the Network Service Manager when absent.
• Organising workflow within the department and ensuring that the Network services team understand all duties and delegated tasks
• Receive escalation complaints and resolving problems
• Monitoring employee production and provide constructive feedback and training if required
• Motivate employees to bring out the best in the team
• Collating the departments shift rotas and holiday relief
• Assisting the Network Services Team with the processing of discrepancies and organising courier runs as and when required
• Assisting with various types of analysis
• Collate, process and monitor Service Report forms received from the Network and provide the appropriate information required for the month end board report to the Director of Business Infrastructure and Network Service Manager
• Highlighting any trends or issues of concern to the Network Service Manager
• Present daily figures and updates from the Network Services department for the Directors and managers of the business in the morning Traffic Profile Meeting
• Processing of purchase orders, invoices and in the absence of the Network Services Manager
• Other supervisory duties as the position requires

Skills, Knowledge and Experience:

• Exceptionally high standards of customer service & communicational skills
• Strong organisational skills both written and verbal
• The ability to promote positivity, resilience, motivate and inspire the team
• The ability to multitask
• Professional telephone manner
• Problem solving skills
• Be able to work on their own initiative and successfully as a team
• Be able work under pressure
• High levels of attention to detail
• Ability to achieve targets
• Experience of Word, Excel & Outlook

Job Title

Network Services Coordinator

The APC Network Services team has an opportunity for the role of Network Services Coordinator based at out Head Office in Cannock, Staffordshire.

In this dynamic and fast paced office environment, you will provide exceptional customer service support to The APC Network, work with many other departments at Head Office and engage with customers who use The APC services.

Our role will suit those with a confident and polite telephone manner, have an ability to problem solve, are comfortable with multi-tasking, have strong customer service skills and who also pay attention to detail. The ideal candidate will also have a good working knowledge of all Microsoft Office packages.

Customer service experience is essential, industry experience is advantageous but not essential.

Hours of work are 37.5 on a rota basis of shifts (06.00-14.00,09.00-17.00, 10.00-18.00 and 11.00-19.00). Saturday morning shift cover will also be required on a rota basis (1 in 4).

You can apply for the above role by sending in your CV and covering letter, to: recruitment@apc-overnight.com detailing your salary expectation.

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

See job description

Job Title:   Network Services Coordinator – (rota basis)

Location: The position is based at the National Sortation Centre in Cannock

Job Summary: The main objective is to assist with the day-to-day duties required in the Network Service Department.

Responsible to: Network Service Manager/Supervisor
Performance Standards:
You will be expected to complete your duties in a professional manner and to a high standard.

Skills/requirements:

• Exceptionally high standards of customer service & communicational skills
• Strong organisational skills both written and verbal
• The ability to multitask
• Professional telephone manner
• Problem solving abilities
• Be able to work on their own initiative and successfully in a team
• Be able work under pressure
• High levels of attention to detail
• Ability to achieve targets
• Experience of Word, Excel & Outlook

Main duties:
The main areas of responsibility and expectations for this role are as detailed below:

• Compilation and distribution of spreadsheets
• Managing customer enquiries
• Transfer calls to appropriate staff/departments
• Discrepancy data entry
• Provide accurate and timely information to our customers
• Develop a working relationship with depots by handling questions and concerns with speed and professionalism
• Advising our member Depots on The APC Policies and Procedures when required
• Follow up customer enquiries and progress chasing
• Recognise and advise the Network Service Supervisors of trends in customer calls and data.
• Prepare memos/emails to be sent out to the network
• Check incoming data files have been received from depots
• Collate and monitor service report spreadsheets
• Responding to customers via social media platforms
• Other general network service duties as the position requires


This list is not exhaustive and you may be required to perform additional duties.


Hours of work:             37.5 hours per week – Saturday mornings also required on a rota basis


Other Information:

Flexibility will be required to cover holidays and sickness, absence etc.

Job Title

Revenue Protection Officer

We currently have vacancies in the Revenue Protection Team working on our night operation, we need enthusiastic team players who are quick to learn, to ensure the Company’s income is protected in this key front line position.

Reporting to the Revenue Protection Supervisor you will be responsible for identifying and correcting incorrectly manifested consignments for service and pricing. You will review and apply accurate pricing for weight and volumetric errors ensuring compliance with the company’s conditions.

The successful candidate will have excellent levels of accuracy and a strong understanding of the term compliance. They will be highly motivated, have good PC skills, especially excel, excellent communication skills and good timekeeping.

To apply for this role please email your current CV to recruitment@apc-overnight.com

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

See job description

Job Title:  Revenue Protection Officer

The Company: APC Overnight is the UKs largest next day delivery network, with more than 105 local depots covering all areas of the country.
Job Summary: To protect the Company’s revenue streams through reclassifying of incorrectly manifested items. This is a key front-line position and will involve monitoring freight received during the night to ensure it complies the company’s conditions.

Responsible to: Revenue Protection Supervisor, Revenue Protection Team Leader, Head of Finance

Skills/Knowledge and Experience:

• Strong understanding of the term compliance
• Able to apply measurements, volumetric calculations and rate changes to consignments accurately
• Excellent communication skills
• Good PC skills, especially MS Excel
• Highley motivated and flexible team player
• Ability to work quickly and efficiently
• Excellent timekeeping


Main Responsibilities:

• Identifying and correcting incorrectly manifested consignments for service & pricing
• Allocation of fines to Incompatible and non-compliant freight
• Review and apply accurate pricing for weight and volumetric errors
• Provide accurate data of results including administration
• Other ad hoc duties


Other Information:

The APC is an Equal Opportunities Employer

Job Title

Forklift Truck Instructor

We are looking for an experience Forklift Truck Assessor to join our well established in house training team.


This role will be fast paced, supporting the Company with its FLT training which will include, reviewing in house training modules, delivery of refreshers to our team of FLT drivers on site, developing training, and assessment materials for FLT training, training up FLT drivers for our Operational teams. All to required ITSSAR/RTITB standards.


This role is a full-time position working Monday to Friday predominantly supporting our Night Operation teams. Flexibility in respect of hours will be required, and occasional travel may be required to other sites. Full training and development will be given along with the opportunity for career progression. 


To be successful in your application you must enjoy delivering courses and training at all levels, have strong communication skills both written and verbal, have competent computer skills especially using Microsoft packages.


What can we offer you?
• Full-time, permanent employment which offers a competitive salary
• 28 days holiday
• Salary sacrifice schemes
• Cycle to work benefits
• Employee of the month & year awards
• Length of service awards

To apply for this fantastic, brand new role by sending us in your CV with a covering letter detailing any salary expectations to: recruitment@apc-overnight.com


Closing date Friday 08 February 2019.
We look forward to hearing from you!
 

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

Job Title

Permanent Night FLT Roles

Do you have a valid Counterbalance FLT license? If so, we are currently recruiting for night FLT drivers based at both of our Cannock and Essington hubs. Apply now!

  • Full time position
  • £8.50 per hour
  • Unique 4 hour training session on practical skills
  • Immediate start
  • Permanently employed by APC Overnight

If you’d like to join the APC Overnight team apply today. We are interviewing every week with immediate start dates available.

Click here to apply. 

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

Job Title

We are looking for talented people to join our Sales and Business Development team

We have various vacancies within our Network for enthusiastic, hard-working and results driven sales people.

If you have sales experience and a proven track record (in particular within the carrier industry) then please send over your CV and a covering letter including the type of role that you are looking for to:

The Human Resources Department, The Alternative Parcels Company Ltd, National Sortation Centre, Blakeney Way, Kingswood Lakeside, Cannock, Staffordshire, WS11 8LD

Alternatively you can email to sales.recruitment@apc-overnight.com

APC Overnight is an Equal Opportunities Employer.

No recruitment agencies.

What will happen with your details?
Here at the APC we hold application details on file for a period of 6 months. These details are only shared by the HR team with relevant recruiting managers to enable them to screen applications. Should you have any questions around this please do not hesitate to contact us.

Delivering for your business

Call us on 0800 37 37 37
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