Reschedule delivery with APC Called

Have you received a 'sorry we missed you' card or an email notification?

Simply reschedule delivery on a day that suits you, or request collection from your local APC depot using the APC Called tool.

Click the button below:

    APC Called

Please note: We will hold your item(s) for 5 working days before returning to the sender - the rescheduled date needs to be within 5 working days of the first delivery attempt. Please note you cannot collect your item(s) on the same day as the delivery was attempted. For next day collections please book before 7 PM.

Please be aware that due to the Commonwealth Games taking place across Birmingham and the West Midlands from Thursday 28th July to Monday 8th August, service delays may be experienced. Please visit the official Birmingham 2022 Commonwealth Games website for more info.