Local expertise, national reach

Based in Penrith, Cumbria, Hart Distribution is a proud member of The APC – the UK’s largest independent parcel delivery network. With over three decades of experience and strong local roots, this family-run business has earned a reputation for providing dependable, efficient service to SMEs across the CA and LA postcode areas.

Originally entering the parcel market from catalogue deliveries, Hart Distribution became one of the early partners of The APC. For over 24 years, it has remained a key part of the network, sharing The APC’s dedication to supporting SMEs through reliable, high-quality service. This longstanding partnership has allowed Hart Distribution to combine deep local knowledge with nationwide reach, helping SME businesses across the region grow and connect with customers across the UK.

Reflecting on the long-standing partnership, Alex Hart, Director at Hart Distribution, shared: "Our relationship with The APC began with a belief in its model – a network of independently owned depots, each bringing deep local knowledge and working together to support SMEs across the country. We take pride in being part of a network built on that foundation, that shares our commitment to delivering high-quality, reliable service to help local businesses grow and thrive.”

A reputation built on reliability and personal service

Hart Distribution has earned a strong reputation for its hands-on, customer-focused service, supporting businesses across Cumbria, even in some of the UK’s most remote areas. As a trusted local partner, the team is committed to delivering consistent, high-quality support, with a focus on responsiveness and practical solutions. In an increasingly automated sector, Hart continues to stand out for its personal approach and reliability - qualities that have helped build long-standing relationships with local SMEs who rely on their flexible, dependable delivery services.

Reflecting on the depot's commitment to local SMEs, Alex said: “As a dedicated supporter of the local business community, we pride ourselves on delivering flexible, responsive and genuinely personal service that’s shaped around our customers’ needs. It’s that human touch that keeps customers coming back to us – we listen, we care and we’re committed to helping their businesses succeed.”

Proud to serve local businesses

Hart Distribution supports a diverse mix of independent businesses across Cumbria - from garden furniture suppliers to award-winning local producers - providing tailored logistics solutions shaped around their specific needs. With around 95% of its customer base made up of SMEs, the depot is both a reliable delivery provider and a trusted logistics partner, recognised for its deep local knowledge, responsive service and dependable support.

Despite operating across England’s biggest county, the team consistently delivers to the highest standards, including premium and time-critical consignments to some of the country’s most remote postcodes. Through a continued focus on efficiency and care, Hart Distribution ensures its SME customers receive the reliability and flexibility they need to thrive.

“We’re incredibly proud to support so many brilliant local businesses across our region,” said Alex. “Our partnership with The APC gives us the strength of a national network while allowing us to maintain the reliable, personalised service our customers rely on. This helps SMEs grow and connect with more customers across the UK and continue to deliver a great service of their own.”

A strong foundation for the future

As part of its future plans, Hart Distribution is focused on continuity, preserving the trusted service it has built over the last three decades while evolving to meet the changing needs of SMEs. With a dedicated team of 27, the business is committed to investing in both its people and fleet - nurturing internal talent and enhancing operations to ensure long-term resilience, adaptability and the personal service customers have come to rely on.

With a clear commitment to long-term growth and service excellence, Hart Distribution is focused on building on its strong legacy while keeping its customer-first approach front and centre. Alex concludes: “Our priority is to maintain the high level of service our customers have come to expect. A key part of that is investing in our people, instilling pride, developing internal talent and empowering the next generation to help manage and sustain the business. By continuing to strengthen our team and operations, we’re ensuring we can deliver the exceptional service our customers value, now and for years to come.”

Find out more about Hart Distribution here: https://www.hartdistribution.co.uk/  and The APC here: https://apc-overnight.com/.

For media enquiries please email apc-team@schonandco.com.