Customer Delivery Notifications

Keeping you connected to your customers at every step of their parcel delivery journey is important to us. With that in mind, we've created a range of solutions that give your customers all they need at their fingertips!


Keep your customers in the loop by sending them parcel delivery notifications via SMS and email.

We have a suite of notifications available:

  • Your order is on its way
  • Your parcel has been delivered
  • Your parcel has been left as instructed
  • Your parcel has been attempted


Last minute change of plans? We’ve all been there, plans change daily. Your customers can choose to amend their delivery on the day of their delivery. APC Choice offers:

  • Change of delivery date
  • Collect from depot
  • Collect from local APC/Parcelly location (next working day)
  • Change Leave Safe options


The status of the delivery can be tracked online in real-time, giving your customers peace of mind. 


If you customer is not in to receive their delivery, our friendly delivery drivers will post a calling card. Your customers can simply re-arrange their delivery or request to collect from their local APC Network Depot using APC Called

Send parcels through our network - speak to your local APC Network Depot today!

Delivering for your business

Call us on 0800 37 37 37