Service Update- w/c 22nd November 2021

Due to an increase in absence following a rise in COVID cases and isolation requirements, service delays are being experienced in some areas of the network. We thank you for your patience and understanding as we work to recover service safely. The safety and welfare of all those involved in our network, and of our customers remains our priority.

Opening an account

There are five easy steps to take when opening an account with your APC depot. You take the first, then leave the rest to us.

Once your account is open, you can schedule collections, book and track your deliveries online and check who has signed for your parcels.

  1. Open an account by calling your APC depot.  Our team will advise you on pricing and all of our services
  2. We’ll assign you to an account manager and agree a collection time and start date with you
  3. We’ll set up your software integration, enabling automated delivery bookings and remote printing of labels and manifests, using your order management and warehouse systems.  Data is only entered once and used throughout the process, saving you time and money
  4. Once your account is open, we'll show you how our technology gives you real time information on the progress of your delivery, how to track deliveries online and check who has signed for your parcels
  5. Then, we’ll schedule a review to ensure everything is going smoothly.

Visit our depot finder to locate your local depot or make an enquiry via our form.

Delivering for your business

Call us on 0800 37 37 37